Property owners using Nomad are provided with Codeboxes (lockboxes) to facilitate realtor-like access to their properties. While these tools are designed to enhance leasing efficiency, they require proper management and occasional troubleshooting.
Responsibilities:
- Owner’s Role: Owners are responsible for ensuring their Codebox is functional. This includes setting it up correctly and addressing any technical issues that may arise.
- Troubleshooting: If an issue occurs, owners should first try basic troubleshooting steps provided in the Codebox manual. If the problem persists, contacting Codebox support directly is recommended for specialized assistance.
- Nomad’s Role: Nomad provides the platform and access to these professional tools but does not directly manage the Codeboxes. However, Nomad’s team is available to guide owners on how to manage and troubleshoot these devices effectively.